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Privacy Policy

PRIVACY POLICY

Effective Date: July 28, 2026
Last Updated: July 28, 2026

Black Coffee Roastery (“Black Coffee Roastery,” “BCR,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.blkcoffeeroastery.com (the “Website”), place an order, submit an inquiry, subscribe to our communications, or otherwise interact with us online.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information directly from you, automatically through the Website, and from service providers that assist us in operating our business.

A. Information You Provide

Depending on how you interact with us, we may collect:

  • Your name;

  • Email address;

  • Telephone number;

  • Billing, delivery, or event address;

  • Order and transaction information;

  • Catering or event details, including the event date, location, estimated attendance, service requests, and related communications;

  • Newsletter and marketing preferences;

  • Account information, if customer accounts are offered;

  • Messages, feedback, reviews, and other information you voluntarily provide; and

  • Any other information you submit through the Website.

Please do not submit sensitive personal information through general contact or catering-inquiry forms unless it is reasonably necessary for your request.

B. Payment Information

When you make a purchase, payment information may be collected and processed by our third-party payment processor, such as Square or another payment-service provider.

We generally do not directly receive or store your complete credit-card number, debit-card number, or card security code. Payment providers process that information according to their own terms and privacy policies.

C. Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect information such as:

  • Internet Protocol address;

  • Browser type and version;

  • Device type and operating system;

  • Referring and exit pages;

  • Pages viewed and links selected;

  • Dates and times of visits;

  • Approximate geographic location derived from an IP address;

  • Website interactions, shopping activity, and order-session information;

  • Cookie identifiers and similar online identifiers; and

  • Information regarding the performance and operation of the Website.

2. Cookies and Similar Technologies

We may use cookies, pixels, tags, local-storage technologies, software-development kits, and similar technologies to operate and improve the Website.

These technologies may be used to:

  • Maintain Website functionality;

  • Remember user preferences and shopping-cart contents;

  • Process and support orders;

  • Understand how visitors use the Website;

  • Diagnose technical problems;

  • Measure Website and marketing performance;

  • Prevent fraud and improve security; and

  • Deliver or measure advertising, where applicable.

Some cookies are necessary for the Website to function. Other cookies, including analytics and advertising cookies, may be controlled through your browser settings, a cookie-preference tool offered on the Website, or the settings provided by the applicable third-party service.

Disabling cookies may cause portions of the Website to function incorrectly.

3. Analytics and Advertising Technologies

We may use third-party analytics services, such as Google Analytics, and advertising or social-media technologies, such as the Meta Pixel or comparable tools.

These providers may use cookies or similar technologies to collect information about your use of the Website and, depending on our Website configuration, your activity across other websites or online services. They may use that information to provide analytics, measure advertising, prevent fraud, personalize content, or display advertisements.

The information collected by these providers is governed by their respective privacy policies and settings. The particular services used on the Website may change as our business and technology needs evolve.

4. Consent to Website Monitoring Technologies

With your consent, we and certain service providers may use cookies, pixels, tags, analytics tools, and similar technologies to collect information about how you interact with the Website. Depending on the technology involved, this information may include pages viewed, links selected, approximate location, browser and device information, referring pages, order activity, and other Website interactions.

Nonessential analytics, advertising, session-replay, chat-monitoring, or similar technologies will be activated only as permitted by applicable law and, where required, after you provide consent through our cookie-preference tool.

We do not intend to use tracking technologies to collect complete payment-card information, account passwords, or other information entered into fields designated as sensitive. We require service providers to configure their technologies to mask or exclude sensitive form fields where such functionality is available.

You may accept, reject, or modify your choices regarding nonessential technologies through the cookie banner or the “Cookie Settings” link available on the Website. Withdrawing consent will not affect processing that occurred before consent was withdrawn.

5. How We Use Information

We may use collected information to:

  • Process, fulfill, deliver, and administer orders;

  • Process payments and issue refunds;

  • Respond to contact, catering, wholesale, and event inquiries;

  • Prepare estimates, proposals, invoices, and service arrangements;

  • Communicate about orders, events, transactions, or customer-service matters;

  • Send newsletters, promotions, product announcements, and other marketing communications when permitted by law;

  • Personalize and improve the Website and customer experience;

  • Analyze Website usage and business performance;

  • Maintain Website functionality and security;

  • Detect, investigate, and prevent fraud, misuse, or unlawful activity;

  • Enforce our agreements and policies;

  • Maintain business, accounting, and transaction records;

  • Satisfy legal, tax, regulatory, insurance, and contractual obligations; and

  • Protect the rights, property, safety, and interests of Black Coffee Roastery, our customers, and others.

6. How We Disclose Information

We may disclose information to the following categories of recipients:

A. Service Providers

We may disclose information to companies that provide services on our behalf, including:

  • Website hosting and e-commerce providers;

  • Payment processors;

  • Email and newsletter providers;

  • Order-management and point-of-sale providers;

  • Analytics and advertising providers;

  • Customer-service and communications providers;

  • Delivery and shipping providers;

  • Information-technology and cybersecurity providers;

  • Accounting, insurance, legal, and professional advisers; and

  • Other vendors reasonably necessary to operate our business.

These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by their own agreements and applicable law.

B. Business Transactions

We may disclose or transfer information as part of a proposed or completed merger, acquisition, financing, reorganization, sale of assets, transfer of business operations, bankruptcy, or similar transaction.

C. Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, court order, subpoena, or other legal process;

  • Respond to lawful requests from governmental authorities;

  • Investigate or prevent fraud, security incidents, or unlawful activity;

  • Enforce our contracts, terms, and policies; or

  • Protect the rights, property, or safety of Black Coffee Roastery, our customers, or others.

D. With Your Direction or Consent

We may disclose information for other purposes when you direct us to do so or provide consent.

7. Sale or Sharing of Personal Information

We do not sell personal information to third parties for money in the ordinary meaning of the word “sell.”

Certain advertising and analytics technologies may transmit online identifiers or Website-activity information to third parties. Depending on the technologies used, applicable law, and the configuration of those technologies, such disclosures may be treated as a “sale,” “sharing,” or use for targeted or cross-context behavioral advertising under certain privacy laws.

Where legally required and technically available, you may manage nonessential cookies through the Website’s cookie-preference tool or submit a request using the contact information below.

8. Email and Marketing Communications

You may receive marketing emails from us when you subscribe to our mailing list, make a purchase where permitted by law, or otherwise request or consent to receive such communications.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the email or by contacting us at info@blkcoffeeroastery.com.

We may continue to send nonpromotional communications that are necessary to complete transactions, provide requested services, respond to inquiries, or communicate important account, order, security, or policy information.

9. Your Choices and Requests

Subject to applicable law, you may request that we:

  • Provide information about the personal information we maintain about you;

  • Correct inaccurate personal information;

  • Delete certain personal information;

  • Update your communication preferences; or

  • Address questions regarding our privacy practices.

To submit a request, contact us at info@blkcoffeeroastery.com.

We may need to verify your identity before completing a request. We may retain information when reasonably necessary to complete transactions, comply with legal or tax obligations, resolve disputes, prevent fraud, enforce agreements, or exercise or defend legal claims.

Certain privacy rights apply only to residents of particular jurisdictions or to businesses that meet statutory thresholds. We will evaluate requests according to the laws applicable to us and the person making the request.

10. Do Not Track and Browser Privacy Signals

Some browsers provide a “Do Not Track” setting. Because there is not a universally accepted standard for responding to traditional Do Not Track signals, the Website may not respond to those signals in all circumstances.

Where legally required and supported by our Website technology, we may recognize legally valid browser-based opt-out preference signals, such as the Global Privacy Control, as a request to opt out of certain sales, sharing, or targeted advertising associated with that browser or device.

Your browser and device settings may also allow you to block or delete cookies.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete and document transactions;

  • Provide requested products and services;

  • Maintain customer and business records;

  • Comply with tax, accounting, legal, insurance, and contractual obligations;

  • Resolve disputes;

  • Prevent fraud and abuse; and

  • Enforce our agreements.

Retention periods may vary based on the type of information, the nature of our relationship with you, and applicable legal requirements.

12. Data Security

We use reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, destruction, loss, alteration, misuse, or disclosure.

However, no website, electronic transmission, payment system, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk, and we cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.

13. Children’s Privacy

The Website is intended for a general audience and is not directed to children under 13 years of age. We do not knowingly collect personal information online from children under 13.

A parent or legal guardian who believes that a child under 13 has provided personal information through the Website may contact us at info@blkcoffeeroastery.com. We will take reasonable steps to review and delete the information when appropriate.

14. Third-Party Websites and Services

The Website may contain links to third-party websites, social-media platforms, payment providers, delivery services, or other external services.

We do not control and are not responsible for the privacy, security, availability, or content practices of those third parties. This Privacy Policy does not apply to information collected independently by third parties. You should review their privacy policies before providing information to them.

15. California Privacy Notice

California residents may have privacy rights under California law. The particular rights available depend on the law involved and whether Black Coffee Roastery is subject to that law.

California residents may contact us to request information about our privacy practices, ask to review or correct information, request deletion where applicable, or raise concerns regarding information collected through the Website.

We will not unlawfully discriminate against a person for exercising an applicable privacy right.

Nothing in this section represents that Black Coffee Roastery is necessarily subject to every provision of the California Consumer Privacy Act or California Privacy Rights Act. Applicability depends on statutory requirements and business thresholds.

16. Visitors Outside the United States

Black Coffee Roastery is based in California, United States. If you access the Website from outside the United States, you understand that information may be transferred to, stored in, and processed in the United States or other locations where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws of your jurisdiction.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

When we make changes, we will post the revised policy on this page and update the “Last Updated” date. Material changes may also be communicated through the Website, by email, or through another reasonable method when required by law.

Your continued use of the Website after an updated Privacy Policy is posted signifies your acknowledgment of the revised policy.

18. Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

Black Coffee Roastery
Attn: Privacy Requests
[INSERT BUSINESS MAILING ADDRESS]
Sacramento Area, California
Email: info@blkcoffeeroastery.com

We may need to verify your identity before completing a request. We may retain information when reasonably necessary to complete transactions, comply with legal or tax obligations, resolve disputes, prevent fraud, enforce agreements, or exercise or defend legal claims.

Certain privacy rights apply only to residents of particular jurisdictions or to businesses that meet statutory thresholds. We will evaluate requests according to the laws applicable to us and the person making the request.

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